Seller Guidelines

Seller Registration Process

• Submit seller registration with personal, store, bank, pickup, category, and document details.
• Verify required information and wait for admin review.
• Seller dashboard access starts only after approval.

Admin Approval Process

• Lexvers admin reviews each submitted seller application.
• Admin may approve, reject, block, or request more information based on documents and marketplace standards.
• Approved sellers can access the seller dashboard and start managing products, orders, payouts, and support.

Document Requirements

• Aadhaar front, PAN card, and cancelled cheque/passbook are key documents.
• GST certificate, business proof, address proof, shop photo, owner photo, and signature may be required depending on business type.
• Documents must be clear, valid, and owned by the applicant/business.

Product Listing Rules

• Use accurate names, descriptions, category, price, images, stock, and specifications.
• Do not list prohibited, fake, misleading, or unsafe items.
• Seller products may require admin approval before customer visibility.

Order Handling Rules

• Keep stock updated and process confirmed orders promptly.
• Update order status as fulfillment moves forward.
• Respond to support requests, returns, and customer issues responsibly.

Packaging and Shipping Responsibility

• Pack products safely and accurately according to item type.
• Share courier and tracking details when available.
• Coordinate pickup, dispatch, and delivery support according to marketplace processes.

Marketplace Standards

• Maintain truthful product information and fair pricing.
• Follow pickup, shipping, return, and refund processes.
• Admin can request more information, block, reject, or review sellers for policy issues.